Job Description / Responsibility
- Need to handle incoming calls to the prospective customers pertaining to the Client’s business.
- Need to provide excellent customer service and gives precise information to the customer, ensuring customer satisfaction.
- Identify customer needs, clarify information and provide solutions.
- Perform every call actively to solve client’s problem.
- Refer unresolved customer grievances to designated persons for further investigation.
- Obtain and examine all relevant information in order to assess validity of complaints and to determine possible causes.
- Report time to time to the team leader for complicated issues.
- Must be graduated from any reputed University / Institutions.
- Diploma completed candidates are also encourage to apply.
- Age 21 to 32 years
- Both males and females are allowed to apply
- Similar experience in BPO industry will get preference.
- Basic computer knowledge.
- Good oral communication skill.
- Good listening skill and analytical skill.
- Customer focus and adaptability to different personality types.
- Willingness to work in any shift/ roster.
Age: 21 to 32 year(s)
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Digicon Technologies Jobs Circular 2018
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Walk in Interview
Interview Time: 9.30 AM
Day: Saturday to Thursday.
Except Friday and Any Government Holiday.
Interview Location: ( 4thFloor) Rajuk Trade Center,Nikunja 2, Khilkhet,Dhaka.